FAQ
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I'm after a delivery, please explain more....
Deliveries are dispatched on a Wednesday morning. Deliveries will be shipped by NZ Couriers and will arrive the following day. Please ensure you are home to collect your order when it arrives.
We will attempt to organise Rural deliveries through NZ Post which have an overnight service. This is not always possible due to disruptions so we'll be in touch with you if there are any issues.
Which areas do you deliver to ?
We deliver across New Zealand.
We will attempt to organise Rural deliveries through NZ Post which have an overnight service. This is not always possible due to disruptions so we'll be in touch with you if there are any issues.
What if I am not home to recieve the delivery?
Deliveries will arrive Thursday. Please ensure you collect your delivery in a timely manor.
Every shipment is frozen prior to departure, packed in wool and shipped with ice packs. Although this will keep your pasties fresh through transit, it is recommended that they are unpacked immediately and stored in the fridge until ready to cook.
We make every effort to ensure your pasties reach you at a safe temperature.
Do you deliver to rural addresses?
We will attempt to organise Rural deliveries through NZ Post which have an overnight service. This is not always possible due to disruptions so we'll be in touch with you if there are any issues.
I want pick up but where from?
We have one pick up location which is in Glendene, Auckland.
Please collect your order on Thursday 9am-2pm From The Kitchen Collective, 9a Akatea Road, Glendene